Knowledgebase
Red Road Telecom > Red Road Telecom Support System > Knowledgebase
Knowledgebase is a categorized collection of answers to frequently asked questions (FAQ) and articles. You can read articles in this category or select a subcategory that you are interested in.  

» Articles in this category:

 
Phone Doesn't Ring
Please check to see whether you have "Do Not Disturb" activated on your phone. There are two ways that might be done. One is a "DND" button programmed into your phone. This woul...
Incoming calls not ringing my phone; DND is off
If you have checked both flavors of do-not-disturb and you are still not getting incoming calls, take a look at the call forwarding configuration for your phone. Go to http://myphone.redroad.com and ...
Temporary Greeting
A temporary greeting is one that will be used in place of your normal 'unavailable' greeting. When you have recorded a temporary greeting in your voice mailbox, callers will hear that instead of hear...
Lights on phone are wrong
If you have programmed keys on your phone, and the associated lights are not showing the correct status, rebooting your phone will almost always clear that up. For example: you have a button for &q...
Analog phone only: Voicemail Password Not Accepted
Issue: Using an anlog phone, you dial 700 and the system says "Password". You enter your password and after a long pause it says "Login Incorrect". You have verified with us tha...
 


» Top Knowledgebase articles: Views
 
» Latest Knowledgebase articles: Date added
 Analog phone only: Voicemail Password Not Accepted 2011-01-28 10:43:05
 Lights on phone are wrong 2010-12-03 13:23:21
 Temporary Greeting 2010-07-28 12:44:10
 Incoming calls not ringing my phone; DND is off 2010-07-15 21:08:08
 Phone Doesn't Ring 2010-06-03 01:03:36

 
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