We are always open to new ways of making you say "Wow!". If there's a feature you'd like to see on your phone service and you don't see it here, just ask! We'll do our best to put it together for you.

Included Big-System Features

Red Road Telecom provides a bunch of great features that many of our competitors offer only as extra-cost options, or not at all. Here are the most popular ones:

3-way Calling

Set up a 3-party conference call any time you need.

Auto-Attendant

Provide menu choices, recorded announcements, direct extension dialing.

Buddy On Hold™

A Red Road Telecom exclusive - free up your phone and your time while you're waiting on hold.

Caller ID

Of course we provide caller ID on your incoming calls.

Call Transfer

Transfer a call to another extension, another location, or any phone in the world.

Day - Night - Break

Have your calls handled differently when you're closed or at lunch.

Music On Hold

We provide license-free music for your callers on hold, and you can provide your own custom sounds as well.